Human Error

by George A. Peters

An integration of useful how-to-do-it information, this book covers theories, methods, and specific techniques for controlling human error. Experts in human factors, design engineering, and law, the authors explore and apply known generic principles effective in the prevention of consumer error, worker fault, managerial mistakes, and organizational blunders. They discuss errors and their effects and delineate how to devise a proper framework, select workable concepts and techniques, and then implement them. Exploring widespread applications of the techniques, the book illustrates how to achieve a fully integrated, process-compatible, user-effective, and methodologically sound model.

Hardcover

First published February 9, 2006