‘Best in the Field: The 5 stars of Service Success‘ is a complete educational and motivational program designed especially for field service representatives. By participating in this program, you’ll learn or review key customer service skills that’ll not only help you be more effective but also increase the satisfaction you take in serving customers.
This program will take you through key workshop lessons:
• Attitude is Everything • Focus on the Problem • Listen, Learn & Solve • Don’t Place Blame • Be a Professional • And lots more!
More details visit -: http://www.dartnellcorp.com/shop/best...