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Fearless Front Line: The Key to Liberating Leaders to Improve & Grow Their Business
Leaders are committed to improving and growing their businesses, but all too often they find themselves mired in operational details and daily issues, leaving no time to pursue bold visions. This book is a call to action for these leaders: to set a standard of fearlessness where front line workers have an I run this place! mindset that reflects pride and ownership of their critical role. This, in turn, liberates leadership to focus on the big-picture, bold strategies to improve and grow the business. Featuring Ray Attiyah's Run-Improve-Grow model, the book provides readers with a proven system, processes and tools, including the RIG Roadmap, World Class Time Allocation standards, and What Went Well Daily Huddle scripts to create responsive, innovative, and nimble organisations and inspired, accountable, and confident teams. Leaders can benefit from a proven program to drive perpetual and transformational improvement and growth.
- GenresBusiness
240 pages, Hardcover
First published March 26, 2013
2 people are currently reading
88 people want to read
About the author
Ray Attiyah
7 books5 followersRay Attiyah is the son of a math teacher and home maker, born second of 8 children.
• He learned the importance of responsibility and efficiency early in life when he was asked to manage the family checkbook and budget at the age of 7.
• In his family every interaction and experience was centered on education which fostered him to become a life-long learner.
• He is passionate about teaching/training, whether it is teaching his three young girls the principals of math or soccer, MBA students as an adjunct professor at Xavier University, or advising entrepreneurs about their start-ups.
Inspired by his desire to train and seek break through improvements Ray founded Midwest Manufacturing Solutions (MMS) in 1996, what is now Definity Partners and is currently the Chief Innovation Office.
As well as an accomplished author -
• His first book, The Fearless Front Line, the Key to Liberating Leaders to Improve and Grow Their Business launched March 2013
• He has also written several articles for various industry journals
Ray has extensive experience across both functional areas & industries
• Has served as an Industrial Engineer, Project Manager, Director of Operations, & Entrepreneur
o Since founding his first company at the age of 26
o He has since gone on to start, acquire, and invest in 16 other businesses from manufacturing & publishing to e-commerce & healthcare
At each point in his career Ray has been focused on Transformation
• Whether transforming systems or processes @ UPS with the growth of their overnight delivery
• Or transforming an organization’s culture to be effective and competitive with Johnson and Johnson as they transitioned into the Endoscopic market.
As Ray works with companies today he brings with him his own unique brand of consulting - educating. It emphasizes fearlessness through the frontline, emboldening of leaders to focus on improvement and growth.
• He learned the importance of responsibility and efficiency early in life when he was asked to manage the family checkbook and budget at the age of 7.
• In his family every interaction and experience was centered on education which fostered him to become a life-long learner.
• He is passionate about teaching/training, whether it is teaching his three young girls the principals of math or soccer, MBA students as an adjunct professor at Xavier University, or advising entrepreneurs about their start-ups.
Inspired by his desire to train and seek break through improvements Ray founded Midwest Manufacturing Solutions (MMS) in 1996, what is now Definity Partners and is currently the Chief Innovation Office.
As well as an accomplished author -
• His first book, The Fearless Front Line, the Key to Liberating Leaders to Improve and Grow Their Business launched March 2013
• He has also written several articles for various industry journals
Ray has extensive experience across both functional areas & industries
• Has served as an Industrial Engineer, Project Manager, Director of Operations, & Entrepreneur
o Since founding his first company at the age of 26
o He has since gone on to start, acquire, and invest in 16 other businesses from manufacturing & publishing to e-commerce & healthcare
At each point in his career Ray has been focused on Transformation
• Whether transforming systems or processes @ UPS with the growth of their overnight delivery
• Or transforming an organization’s culture to be effective and competitive with Johnson and Johnson as they transitioned into the Endoscopic market.
As Ray works with companies today he brings with him his own unique brand of consulting - educating. It emphasizes fearlessness through the frontline, emboldening of leaders to focus on improvement and growth.
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Displaying 1 - 4 of 4 reviews
October 15, 2016
Spoiler: I actually didn't read this book, but did read Mr. Attiyah's Run Improve Grow which was not listed in the Goodreads database. I found it a helpful way to think about the ways in which people spend time and as a teacher, it changed the way I think about the role of my job with students and with peer leaders. Clear, well written, and integrates many important ideas touched on by other well-respected authors of business and organizational management books.
November 26, 2013
This book presents a system to empower front line employees to allow them to lead in running and improving the company. This allows the leaders to grow the company. The book is divided into three sections which comprise the "Run-Improve-Grow" model proposed to empower each person to do their best.
The first section of the book outlines how to empower front line employees to be fearless and to be able to Run the company's core functions without help (interference) from management. If managers are constantly involved in the Run of the business, they do not have time to Improve or Grow the business, and front line employees cannot reach their potential. The goal is develop Fearless Front Line employees and reduce the bureaucracy that builds up over time
The second section of the book is to continue making improvements - to go from individual quick wins into a process of continuous improvement throughout the organization. For this to happen, the leader must change how he or she leads and commit to modeling quick action. The author compares the RIG model to juggling - improvements throughout the entire business are implemented simultaneously so there is no focus on a single system, all systems are improved at once.
Finally, to reach the Grow level, you have to make and keep Bold Promises. In other words, like a start-up, you have to be willing to promise to do new and different things that previously you would have said can't be done! It is important that the Run component be rock solid before making these Bold Promises!
I'm currently just getting underway with the "Run" component in my business, it will be a few months before I progress to Improve and probably a year or more before I can Grow. This book will be a guide to making this happen.
The first section of the book outlines how to empower front line employees to be fearless and to be able to Run the company's core functions without help (interference) from management. If managers are constantly involved in the Run of the business, they do not have time to Improve or Grow the business, and front line employees cannot reach their potential. The goal is develop Fearless Front Line employees and reduce the bureaucracy that builds up over time
The second section of the book is to continue making improvements - to go from individual quick wins into a process of continuous improvement throughout the organization. For this to happen, the leader must change how he or she leads and commit to modeling quick action. The author compares the RIG model to juggling - improvements throughout the entire business are implemented simultaneously so there is no focus on a single system, all systems are improved at once.
Finally, to reach the Grow level, you have to make and keep Bold Promises. In other words, like a start-up, you have to be willing to promise to do new and different things that previously you would have said can't be done! It is important that the Run component be rock solid before making these Bold Promises!
I'm currently just getting underway with the "Run" component in my business, it will be a few months before I progress to Improve and probably a year or more before I can Grow. This book will be a guide to making this happen.
February 23, 2013
Ray Attiyah's new book offers us step-wise instruction about how to transform our team's focus, remove the fear of the future, expose and eliminate the dead weight, and ways to work at removing the superfluous, dead-end and non-productive practices that hold our companies and our people back from raising and stepping up to the proverbial bar of excellence.
Feeling stuck? Here's a handbook on how to take the next step forward as leaders, managers, front line workers and individuals, so that you can say, "I own this!" So that you can once again enjoy and concentrate on the real reason you do what you do, to grow.
Feeling stuck? Here's a handbook on how to take the next step forward as leaders, managers, front line workers and individuals, so that you can say, "I own this!" So that you can once again enjoy and concentrate on the real reason you do what you do, to grow.
July 5, 2014
Never finished. Not the author's fault. Just didn't have the time. Was supposed to read it for work. But I don't work there anymore. So no need to read it now.
Displaying 1 - 4 of 4 reviews