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Process Design: Making it Work - A Practical Guide to What to Do When and How for Facilitators, Consultants, Managers and Coaches by Dorothy Strachan

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Process Making It Work helps process consultants, managers, facilitators, coaches, organizational development consultantsand anyone else who works with groupsto set up and deliver dynamic, creative process designs. Filled with illustrative cases, examples, and templates, this step-by-step resource is an invaluable aid when creating customized agendas and designs for situations ranging from basic meetings to complex, multiphased processes.

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First published March 31, 2008

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Dorothy Strachan

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