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384 pages, Hardcover
First published January 1, 2013
1. Know your audience
2. Wear your guest's shoes
3. Organize the flow of people and ideas
4. Create a visual magnet
5. Communicate with visual literacy
6. Avoid overload - create turn-ons
7. Tell one story at a time
8. Avoid contradictions-maintain literacy
9. For every treatment, provide a ton of treat
10. Keep it up! (maintain it)
"Look," Walk told us, "I don't want people to say, 'that's a Bill Walsh production for Disney,' or 'that's a John Hench design for Disneyland.' I've spent my whole life building an image of entertainment and product by Walk Disney. Now Walt Disney is a thing, an image, an expectation by our fans. It's all Walt Disney-we all think alike in the ultimate pattern. I'm not Walk Disney anymore."