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Best Of Active Learning

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53 of Ron Kaufmans best newsletter stories, illustrations and ideas. Real examples of spectacular service, legendary teamwork and winning company cultures.

Learn from benchmark companies around the world including Citibank, Disneyland, Federal Express, Hewlett Packard, IBM, Singapore Airlines and many others.

More than two hours on three full-length audio cassettes.

4 people want to read

About the author

Ron Kaufman

40 books16 followers
GlobalGurus #1 Customer Service Guru (2018-2025)

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