A practical guide for managing both individual training projects and entire training departments, this book is designed for trainers working on their own and for managers of training teams - whether or not you come from a training background. "Training A Practical Guide" * training needs analysis * training development * training delivery * hiring and evaluation * management * customer relations * estimating and tracking training projects * running a training business * selling training services * contracts and work orders Steven A. Schwarzman has been a software trainer, technical writer, and project manager for over 20 years. His previous books include "Technical Writing A Practical Guide" (2011), from which this book has been expanded to include training-specific chapters and examples.Praise for "Technical Writing A Practical Guide":"This is an easy book to recommend." "The technical writing profession needs more books like this one." ..".clear explanations and real-world examples."
Steven Schwarzman worked as a technical writer, trainer, and project manager for over 20 years. Now he is an ordained rabbi, and while he still explains things, the material is better.