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384 pages, Paperback
First published January 1, 1970
"You are playing too loudly. You are so inconsiderate. Go play in your room".Like all humans, children resent being told what to do. Additionally, being "sent the solution" robs the child of the opportunity to problem-solve and to demonstrate that they can be cooperative and considerate once they are made aware that a problem exists.
"I am tired from a long day at work and need some quiet time to relax and read a book"
1. Factually state a specific incident
"I noticed your dirty socks on the couch"
2. Describe how it made you feel
"I felt disappointed"
3. Connect to the need of yours that isn't being met
"I need the house to be tidy to be able to relax after work"
4. Conclude with a request to change
"Could you clean up your socks before I come home from work?"
1. Start by defining the problem and the requirements (e.g. the parent's and child's needs that are currently not being met)
2. Collaboratively ideate solutions
3. Jointly select one solution that best meets the requirements