Despite the explicit emphasis on bottom-line results in the workplace, a great deal of confusion exists regarding what constitutes achievement, and how training should and does relate to performance.Training Ain't Performance untangles the myths and outright fallacies propagated in the workplace.
Harold D. Stolovitch is principal of the international consulting firm HSA Learning & Performance Solutions LLC. He's worked with major corporations such as Bank of Montreal, General Motors, Hewlett-Packard, Merck, Sun Microsystems, and the U.S. Department of Agriculture.
He is a professor emeritus of workplace learning and performance at the University of Montreal.
Stolovitch has won numerous awards for his contributions to the fields of instructional technology and performance technology, including the 2001 International Society for Performance Improvement (ISPI) Distinguished Professional Achievement award and ISPI’s highest award, Member for Life. He also received the 2003 President’s Award for Lifetime Achievements from the Canadian Society for Training and Development. And in 2004, Stolovitch and his team won the ASTD Outstanding Research Award for their work on incentives, motivation, and workplace performance.
Most use employee performance as a measure of training effectiveness (and they do so because QMS standards require this measurement.....) This is not a good way to measure.