The Six Sigma Memory Jogger II is the indispensable training and performance support resource for Six Sigma Project team members. Beginning with an overview and introduction to Six Sigma concepts, primary terminology, and the basics of the DMAIC method, this valuable pocket guide presents forty-eight Six Sigma tools, including the CTQ, (Critical to Quality)Tree, FMEA (Failure Mode and Effects Analysis), Kano Model, MSA Measurement Systems Analysis, process sigma, regression, SIPOC (Suppliers, Inputs, Process, Outputs and Customers), VOC (Voice of the Customer) Data Collection System and the y=f(x) formula.
This is an update to an already excellent reference guide, adding Six Sigma tools and concepts in a way that is easy to grasp and use. As always, it's well organized and breaks down each tool with a brief explainer and step by step use guide. I'm not sure how useful it would be as a standalone to someone new to quality improvement concepts, but it's very helpful for a quality professional who may need a quick refresher or to a learner who has a more comprehensive reference to fall back on.
This book is really one of the few that doesn't need a recommendation. Just buy it, read it once and leave it on your desk. Definitely, you will get back to it every once in a while. A good summary of the main tools and concepts in the Six Sigma in specific and the problem-solving discipline in general. Personally, I used the book during my preparation for my Six Sigma Green Belt and Six Sigma Black Belt certificates.
This is a handy pocket reference of tools and techniques for those starting Six Sigma initiatives in their companies. I used this pocket guide during my preparation to sit for the ASQ CSSGB exam. It was helpful and concise.