This book is aimed at everyone who wants to improve the quality of the medical care they provide. Whether you are a nurse, doctor, manager, healthcare assistant, student or laboratory technician, this book will show you how to examine the quality of the care you provide through criterion-based audit. In this process, you will decide what you should be doing in any circumstance, examine whether or not you are doing it and then look for ways of improving your care until you are doing it correctly. The process is simple, free and effective. It can be carried out by anyone who wants to provide better medical care.