Management and Organisational Behaviour

by P. Subba Rao

1. Fundamentals of Communication 2. Non-verbal Communication 3. Listening 4. Interpersonal Skills 5. Negotiations 6. Interviewing 7. Group Communications 8. Making Presentations - Getting Started 9. Organizing and Presenting the Speech 10. Letter Writing: Writing about the Routine and the Pleasant 11. Writing about the Unpleasant 12. Writing to Persuade 13. Communication for Employment - Resume 14. Communication for Employment - Application Letter 15. Writing Effective Memos 16. Structure and Layout of Letters 17. The Framework of a Report 18. Writing the Report 19. Managing Data and Using Graphics 20. Review of Writing Skills 21. The Case Method of Learning Annexure I: Strategies to Answer During Interviews Annexure II: Transactional Analysis Index

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First published January 1, 2010

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[Minnu · Rating 3 out of 5]

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