Chapter - 1 Nature and Functions of Management Chapter - 2 Development of Management Thought Chapter - 3 Social Responsibilities of Business Chapter - 4 Business Ethics and Value-Based Management Chapter - 5 The Planning Process Chapter - 6 Objectives of Business Chapter - 7 The Strategic Management Process Chapter - 8 Decision Making Chapter - 9 Organisation Theory Chapter - 10 Organisational Structure Chapter - 11 Delegation, Decentralization and Span of Management Chapter - 12 Organisational Culture and Effectiveness Chapter - 13 Change Management and Organisational Development Chapter - 14 Human Resource Management: Organisational Context Chapter - 15 Human Resource Development Chapter - 16 Performance Appraisal and Development Chapter - 17 Employee Training Chapter - 18 Directing (Morale, Committees and Coordinating) Chapter - 19 Motivation: Concepts and Theories Chapter - 20 Communication Chapter - 21 Leadership Chapter - 22 Foundations of Group Behaviour Chapter - 23 Controlling Chapter - 24 Operations Management Chapter - 25 Recent Trends and Paradigm Shifts Chapter - 26 Methods of Case Analysis Index