Telephone Triage Protocols for Nurses

by Julie K. Briggs

Performing telephone triage requires the ability to make quick and effective decisions based on limited information.This rapid-access resource delivers over 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care immediately, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. Simple, direct, and useful, this is the most comprehensive and user-friendly telephone triage book available. This new edition features several new protocols swine flu (H1N1 virus), bedbug problems, tattoo problems, and emergency contraception as well as new information in the introductory chapter about program development, management issues, and staff development, including training. Other features include a new reminder about documentation in each protocol, a new anatomic Table of Contents, and expanded home care instructions.

Genres: Nursing

640 pages, ebook

First published June 1, 1997

Reviews

[Laura Maxwell · Rating 5 out of 5]

Great overview for triage nurses with practice scenarios included.

[Tanya · Rating 5 out of 5]

a must have for new and more experienced nurses. could also be used in a household to know when and what to do in various situations.