Performance Consulting: A Practical Guide for HR and Learning Professionals

by Dana Gaines Robinson, James C. Robinson (With)

The traditional training process confuses training activity with performance improvement by focusing on employees' learning needs, rather than on their performance needs. Traditional programs focus on developing excellent learning experiences, while failing to ensure that the newly acquired skills are transferred to the job. Thus, to be effective, training professionals must become "performance consultants, " shifting their focus from training delivery to the performance of the company and its individual contributors. Dana & Jim Robinson describe an approach suitable for use in any organizational setting or industry and with any content area. Dozens of useful tools, illustrative exercises, and a case study that threads through the book show how the techniques described are applied in an organizational setting.

Genres: Business

289 pages, Kindle Edition

First published January 1, 2008

Reviews

[Christa who loves the library · Rating 4 out of 5]

Textbook used for -- TRDEV 503 -- Performance Consulting -- Fall 2015

[Diane Hamel · Rating 5 out of 5]

Concise, informative and practical. We shelved it at work library.