Fundamentals of Business Process Management

by Marlon Dumas, Marcello La Rosa, Jan Mendling

Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that ultimately produce added value for an organization and its customers. This textbook encompasses the entire BPM lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide.    In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 100 hands-on exercises – many with solutions – as well as numerous suggestions for further reading. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website fundamentals-of-bpm.org.

Genres: Business, Nonfiction, Management, Programming, Technology

399 pages, Hardcover

First published February 26, 2013

Reviews

[Nestor Jimenez · Rating 3 out of 5]

Plenty of details. According to my researchs this book is the bible for BPM

[Agoes · Rating 3 out of 5]

Oke untuk memberikan beragam penjelasan awal mengenai BPM. Tapi kalau mau belajar lebih dalam mungkin perlu baca buku lainnya. Di tiap bab ada exercisenya jadi kita bisa mengecek sendiri sudah sejauh mana kita memahami konsepnya.

[Lali · Rating 4 out of 5]

4 stars

A pretty good book for learning BPMN for the first time. Helped me a lot. I also liked how there were a lot of exercises to practise. There were some parts that were not super clear, that I had to Google.

[Edith Yeghiazaryan · Rating 5 out of 5]

A well-written book for people who would like to learn about various strategies to deal with different stages of a business process lifecycle.

[Omid Milanifard · Rating 4 out of 5]

It is good as a text book, but it has not cover some important topics of the domain (e.g. reference models)

[Budi Susanto · Rating 4 out of 5]

Sebaiknya mahasiswa SI untuk business analyst dapat membaca dan memahami dari buku ini ...

[Askorbinka · Rating 5 out of 5]

A very good book for BPMN learning. Tons of examples, exercises with solutions, describing logic of BPMN semantics.

[Regis Lucci · Rating 5 out of 5]

resumo

[Peter Trkman · Rating 5 out of 5]

This is definitely THE reference book for anyone (student, researcher, practitioneer or consultant) in the business process management ('BPM') field.
It is a well-balanced and broad (while still focused) presentation of issues, important for BPM. It starts with the introduction and brief description of history, followed by identification (this can often be a problem in practice – I could tell several stories from our projects) and modelling (both intro and advanced process modelling). The way in which processes can be analysed, redesigned and automated is shown next. Upcoming trend of business/process intelligence is discussed in the next section.
This is the first book I give both by (under)graduate and Ph. D. students. It is an ideal text-book where the reader moves from chapter to chapter (these are well structured and connected) and also has several exercises to test his knowlege. The book can also serve as a reference to a more experienced professional who can quickly find parts of the book of particular interest to him or her.

[Peter De Kinder · Rating 4 out of 5]

It seems to me that this is a book that sets out to introduce its reader to the world of BPM from a beginner perspective. It wants to briefly touch all fields within the discipline in order to generate enthusiasm, and it succeeds wonderfully at this task. I would advise any person starting in this discipline to read it with great care.

A more indepth review can be found on my blog: Here.

[Jayesh · Rating 4 out of 5]

More broad than deep, but definitely one of the better written BPM books.

[Tetiana Martynenko · Rating 5 out of 5]

An exceptional book for refreshing process management techniques. Topics on qualitative and quantitative analyses are invaluable. The references to other knowledge sources are also very helpful.