Control Self-Assessment: A Guide to Facilitation-Based Consulting

by Richard P. Tritter

Control Self-Assessment is a powerful audit and consulting tool that can be organized to protect against Business Risks or used as the central tool in a Business Process Analysis. In this first comprehensive introduction to CSA methodology, Richard Tritter explains how to successfully use CSA sessions to get a realistic look at the machinery of your business with information known to its day-to-day operational staff. He goes on to show you how to use this information to develop an action plan that will be enthusiastically put into practice. Control Self-Assessment is a must for any firm in which CEOs and staff share a common vision built on their collective wisdom.

275 pages, Hardcover

First published February 18, 2000

Reviews

[Alan · Rating 4 out of 5]

Really one of the best in the field.