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How to Deal With Difficult Customers: 10 Simple Strategies for Selling to the Stubborn, Obnoxious, And Belligerent
A great source to learn various strategies in dealing and thriving with customers that are less than pleasant to deal with.
- GenresBusiness
Paperback
First published October 1, 2006
3 people are currently reading
16 people want to read
About the author
Dave Anderson
19 books12 followersDave is president of Dave Anderson's LearnToLead, an international sales and leadership training and consulting company.
He gives 125 seminars and speeches annually and has spoken in sixteen countries. His distinct, "no-nonsense" message creates both discomfort and inspiration. Dave is author of thirteen books, including Up Your Business, If You Don't Make Waves You'll Drown, How to Run Your Business by THE BOOK, and How to Lead by THE BOOK and the TKO Business Series. His newest book is It's Not Rocket Science: 4 Simple Strategies for Mastering the Art of Execution. Dave authors leadership columns for three national magazines and his interviews and articles have appeared in hundreds of publications including: The Wall Street Journal, Investor's Business Daily and US News & World Report.
Dave, along with his wife Rhonda, is the co-founder of the Matthew 25:35 Foundation, whose mission is to bring food, housing, clothing, healing, and ministry to under-resourced and imprisoned people worldwide.
Please visit www.LearnToLead.com to learn more about Dave as well as gain over 500 free training articles and videos on sales, management and leadership!
Dave is also a martial arts enthusiast who holds a second degree black belt in Tang Soo Do karate. Follow Dave on Twitter @DaveAnderson100.
He gives 125 seminars and speeches annually and has spoken in sixteen countries. His distinct, "no-nonsense" message creates both discomfort and inspiration. Dave is author of thirteen books, including Up Your Business, If You Don't Make Waves You'll Drown, How to Run Your Business by THE BOOK, and How to Lead by THE BOOK and the TKO Business Series. His newest book is It's Not Rocket Science: 4 Simple Strategies for Mastering the Art of Execution. Dave authors leadership columns for three national magazines and his interviews and articles have appeared in hundreds of publications including: The Wall Street Journal, Investor's Business Daily and US News & World Report.
Dave, along with his wife Rhonda, is the co-founder of the Matthew 25:35 Foundation, whose mission is to bring food, housing, clothing, healing, and ministry to under-resourced and imprisoned people worldwide.
Please visit www.LearnToLead.com to learn more about Dave as well as gain over 500 free training articles and videos on sales, management and leadership!
Dave is also a martial arts enthusiast who holds a second degree black belt in Tang Soo Do karate. Follow Dave on Twitter @DaveAnderson100.
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Displaying 1 of 1 review
August 21, 2022
After reading more than 500 books , I can say this is the
Best , you can bring great changes in yourself from this
Powerful book. This book is extremely powerful and awesome
.
Best , you can bring great changes in yourself from this
Powerful book. This book is extremely powerful and awesome
.
Displaying 1 of 1 review