Provide your learners with essential CCTV Operator knowledge. This course book is an in-depth and engaging training resource that helps to improve training delivery.
This book has been written by our industry leading experts to specifically provide learners taking the Highfield Level 2 Award for Working as a CCTV Operative (Public Space Surveillance) within the Private Security Industry (RQF) with the essential knowledge they need to know.
This course book is divided into the following 2
Module 1 - Working within the private security industryModule 2 - Working as a CCTV operatorThis book is a must for organisations and trainers looking for professional, easy-to-understand, cost-effective training materials.
After each section, you can test delegate knowledge with an activity.
Topics covered
Module 1:
The Private Security IndustryLegislationHealth and SafetyFire proceduresEmergenciesCommunication skills and customer serviceModule 2:
The roles and responsibilities of CCTV operativesCharacteristics and equipment of a CCTV systemCCTV codes of practice and operational guidelinesCCTV and relevant legislationCommunications within CCTV operations