UX for Business is a true gem of a book. Joel Marsh provides a fun, no-bullshit deep dive into the UX craft beyond the nice journey maps. His focus is on the value the UX can bring to the users and the company and how to achieve it in the real world.
Value Is User First, Business Second, and Always Both
The whole book revolves around a simple and useful Value - Diagnosis - Probability (VDP) framework:
* Value is created when your design works. Working means it solves a real problem in real life.
* Diagnosis is how you identify the problems worth improving, after your design works.
* Probability is a guide for optimizing your designs to squeeze every last drop of value from
Highly recommended book for any UX professional who is serious about their craft.