Using Email Effectively

by Linda Lamb, Jerry Peek

When you're new to email, you're usually shown what keystrokes to use to read and send a message. You might be told about a good online help system or given some documentation that tells you about command options. That instruction is necessary and helpful, especially if you haven't had much computer experience.But knowing the keystrokes isn't sufficient to become an effective and productive communicator. You also need to understand the context of email. In a typical business environment, it might take months or years -- and many mistakes -- to With first-person anecdotes, examples, and general observations, Using Email Effectively shortens the learning-from-experience curve for all mailers, so that you can quickly be productive and send email that looks intelligent to others.The book starts with an overview of help systems and basic commands for many mailers, and then looks at the context for understanding productivity, saved mail, network addressing, communication, mailing lists, and sending files.

160 pages, Paperback

First published January 1, 1995