Whilst professing to not be writing a book about how big and amazing the internet is in the introduction, the book then proceeds to do precisely that. There have been too many books that have explained how revolutionary the web is; how we are spending all our time tapping on our phones; how we are tailoring our own experience of the web to our individual needs.
It is an engaging read, and some of the anecdotes are entertaining. Hearing how HG Wells predicted Wikipedia was interesting, although I have read better analyses of Wells' predictive power and his nature of inquiry (which was to speak to the leading scientists of his time).
The opening metaphor of consumers 'eating' the internet was illuminating, and the following comments about top chefs creating superior web experiences, addicts eating too much web, critics refining their internet palate etc. This metaphor springs from the insight that internet access is now a basic human need, and it is a need that is changing the experience of being human. We are 'narcisstic "screenagers" in an "atomocracy"'.
A book like this reinforces my view that any business book today needs to stop referencing the big players and case studies (Amazon, Facebook, Borders), and rather should look for smaller more nuanced examples. Equally, referencing the Beatles alongside One Direction; outlining the clicktivism debate; and discussing the web alongside the printing press should not have a place in any more books about the web. The web is a fragmentary, multiplicitous place with many small stories that deserve to be dug out.