In his new book Step Up and Lead, Frank Viscuso―author, speaker, and career deputy chief―shares the secrets of effective fire service leadership, introduces the traits and skills essential for successful fire service leaders, and discusses the importance of customer service. Designed to help you reach the top of your profession, this new book is considered must-read material for anyone who is ready to step up and lead!
This is one of the better books on fire service leadership I have read.
The author provides practical strategies and techniques that aspiring leaders in the fire service can adopt, with detailed explanation of how to employ them and what to avoid.
There is also lots of advice on how to best carry out some of the other administration tasks that fire service leaders are required to perform as part of their role.
I would recommend this book to anyone looking to improve their leadership, within and outside the fire service or new or upcoming fire service leaders
There are Mount Rushmore’s of Fire Service books and this, to me is one of them. It teaches leadership, self improvement, introspection and both knowledge and skill of the job. Reader will leave a better firefighter and the good news is that the lessons can be applied outside the fire service. A must read.
4.7 ⭐️ I really enjoyed the message, not a huge fan of the writing technique used. There are a lot of acronyms to help a leader be successful. I really enjoyed the driving home of customer service. I feel thats a trade that hasnt been used often enough in the fire service.