As the workforce ages and younger trainers and managers emerge, facilitation skills take on a new importance and, with the increased use of social networks, new facilitation skills are needed. Written by two facilitation gurus, this book shows how to make any learning environment come alive. It outlines proven guidelines any trainer can use to unify groups, inspire creativity, and get audiences, teams, and colleagues to speak up, talk back, participate, and engage in meetings.
I listened to this as an audiobook and really struggled to get through it. The monotony of the narrator made it very challenging and I found myself zoning out so often that it took me AGES to finish it and felt like I only took in a fraction of the content. I think this would be a great physical book to get a highlighter on and some sticky tabs to help reference, saving good snippets of advice here and there so you can easily come back to it. I may look to do this in the future, but for now I'm just glad it's over.