This was a nice, practical book for first time managers. As a first-time manager myself, I felt incredibly nervous in the beginning about entering such position of managing people. I immediately set out to look for resources and videos on managerial development and first-time manager essential things to know.
Overall, McCormick's writing is clear, concise, and applicable. It gives detailed ways on improving one's management skills from hiring/firing, leading meetings, being a compassionate/empathetic manager, setting clear boundaries, maintaining a balanced life, handling conflict, and many more informational things to know.
The reason for giving this 3 stars is due to it not feeling completely relatable for me. This book is geared more for managers of corporations; I'm a library manager at a university overseeing student workers. In my opinion, it's an entirely different work environment.
Working at organisations and in retail for 7 years (and being a student worker while at university for 2 years), I feel like I experienced two different work environments. If I were a manager in a corporation/organisation, this book would be an excellent resource!
However, being a manager of student workers (18-25 year olds with the students' top priority being their academics), I'm more in a position of training and cultivating life skills for them to prepare them for the real world in organisations or corporations they may be working for in the future.
There were many advice and skills in this book, of course, that is necessary for any manager to know, regardless of the dynamics of the place where they work: being a good listener, showing compassion/empathy, making sure work is left at work, dealing with conflict or "problem" employees, taking advantage of resources to improve leadership skills, and understanding that a manager's positions is not for everyone. One must have the desire to manage people, love humanity enough to expect the human experience in all its glory--good and bad--to properly respond to any situation in the workplace, and seeing your employees as human beings and not as mere numbers in the company.
Overall, this is a good resource to give any new manager--even experienced managers who are in need to brush up on the basics.
Here are a few notes I took that were so informative and necessary for me to know--it pretty much became a game changer for me and shifted my attitude, perspective, and thinking about managing:
"Management is managing and focusing on people; it’s relying on others; it's being team-oriented and having a broad perspective. They’re nuanced and subjective. It’s not for everyone, no matter how good of an employee you are and seeking to move up. It’s not just about directing people; it’s about
getting people self-directed."
"Manage your feelings: Be human, but mature. Don’t pretend to be perfect or that you have everything under control. Admit when you're wrong and make proper corrections. It's OK to communicate when you're having a bad day, just remain professional."
"Task oriented does not equal people-oriented. Task oriented means you’re good only at your
tasks; people-oriented is the mark of a manager."
"Management is always situational, there is no one consistent style of management. Your
management style or direction will be based solely on the situation that your team is
experiencing."
"Have class as a manager."