What You Need to Know To Sharpen Your Communication Skills in Stressful Situations With All Types of Communicators, to Create an Environment Rich in Productivity!
In Problematic People Conrad Palmer shows you the ‘who what where when and how’ for improving your interactions with different types of ‘Problematic ‘communicators. Does any of this sound familiar? • You’re constantly putting out fires between a Problematic Person and the rest of your employees. • You feel like your office environment is spiraling out of control – thanks to one or two Difficult People. • You find yourself constantly at odds with a particular worker – and would love to smooth things over. You are afraid you might be the Problem Person in your office. It seems that every time you try to make a point, you end up hurting someone’s feelings.
Problematic People will help you understand why your communications are going wrong and using a host of characters, show you how to get back on track.