What do you think?
Rate this book
Lean Services: A Practical Approach to Providing Best-in-Class Service Based on Respect and Problem-Solving
Successful Lean is not about tools. Abidian believes it is about creating a respectful, can-do, problem-solving work environment. This five-day workshop is heavy on interactive team discussions and hands-on exercises. Throughout, attendees will be encouraged to simplify and do “what makes sense.”
182 pages, Paperback
Published September 28, 2019
Ratings & Reviews
Friends & Following
Create a free account to discover what your friends think of this book!
Community Reviews
No one has reviewed this book yet.