I found this book to be very valuable. Dr. Reciniello’s nine principles are excellent reminders of all the baggage each of us brings into a work environment. The overall theme is that we bring this baggage into the workplace unconsciously and thus unknowingly sabotage a productive and supportive environment.
Each of the nine principles I think it worth mentioning on its own:
Principle #1: “Human beings are not rational, and every day their illogical, unconscious minds are walking into offices with hidden agendas.”
This is an excellent reminder that each person, no matter how seemingly successful, smart, empathic, engaged and self-aware brings his or her own hidden agendas into the workplace. I think this statement keeps you aware that everyone has their issues and we often try to bury these issues into the unconscious mind in order to avoid dealing with them.
Principal #2: “Self-delusion is the single biggest trap for a leader.”
Being unaware of the issues you bring into the workplace, and how others perceive you as a result, can damage or thwart any potential success. You can’t displace any workplace issues on others entirely. You bring your past, both bad and good, into the workplace and being aware of that and how others perceive you as a result will help you in the long run.
Principal #3: “Everyone can’t be like me.”
You will interact with others who are not like you and who will push your buttons as a result. “All human beings have traits…which are really defense mechanisms.” Dr. Reciniello goes through a thorough list of defense mechanisms that are well-known but still should be recognized and discussed: denial, repression, projection, identification with the aggressor, displacement, intellectualization and splitting.
Principal #4: “Organizations repeat family dynamics.”
“We project qualities from old relationships, or from relationships that live only in our fantasies…onto the people we work with.” We want to belong to companies like we want to belong to familes and feel part of the group. We want to feel needed and wanted from our colleagues and bosses like we do from our parents, siblings and other loved ones. This one can seem obvious on the surface but can nonetheless present itself unknowingly in the ways we interact with others at work.
Principal #5: “People regress in groups.”
People can feel less and less secure in organizations and thus people want to regress, often unknowingly, to fit into a group in order to feel protected like from a parent.
Principal #6: “Everyone has preconceived notions of others and these are largely unconscious.”
This is an excellent reminder that we bring our unconscious prejudices towards others, especially when they are different from us, into the workplace. What’s interesting to see highlighted, is that the prejudice can work against people like us as well. When trying to promote diversity in terms of race or gender, Dr. Reciniello points out instances when a minority or woman was actually limiting opportunities for others like them rather than promoting or helping. The unconscious beliefs of that person and how he or she thinks someone like him or her should look or act actually limited and hurt the workplace environment of those like them.
Principal #7: “Conflict, anger, and power are forces you must work to master or they will master you.”
This one is a big one. People often want to avoid conflict and productivity suffers as a result. People also often don’t know how to deal with their anger in a healthy and respectful way. Anger is often just an initial reaction to an inconvenience or perceived slight. What lies beneath is often a misinterpretation or unintentional consequence as a result of that anger. Power is also often misused and abused in the workplace and leads to mistrust. Managers who misuse power will drive productive employees out of organizations who might have had a bright future.
Principal #8: “Change is a constant in every workplace.”
People don’t deal well with change since change leads to unknown situations. Change also means that people are dealing with something that will never be the same, and on an unconscious level are dealing with a fear of death as well, which is the ultimate and ever-lasting change. Dr. Reciniello does not mention a fear of death but I think that also contributes to fear of change.
Principal #9: “Bad mental hygiene destroys thinking, productivity, creativity, and your ability to own the other eight principles.”
This summing principle ties a bow on everything we should think about when bringing our unconscious issues into the workplace. I think it’s summed up best from two quotes in the book that stuck with me the most:
“The more honest you become with yourself, the more your unconscious cooperates with your rational mind.”
“A person cannot become truly mindful if the unconscious is not made conscious.”