The First Five Minutes: How to Make a Great First Impression in Any Business Situation

by Mary M. Mitchell, John Corr (With)

""This valuable guide made an immediately favorable impression on me--I recommend it."" --Letitia Baldridge
Business communications expert Mary Mitchell gives business people and job seekers everything they need to make the right first impression, whether in person--at job interviews, sales calls, or social gatherings--or via letter, fax, or e-mail. Based on Mitchell's popular corporate seminars which have been attended by employees of Arthur Young, Ritz Carlton Hotels, Merck, and other top firms, The First Five Minutes.
Gives practical tips on cultural customs, body language, and cross-dressing customs.
* Uses realistic scenarios and sample dialogues to show readers what to do and what not to do in every type of first-meeting business situation.
* Explains and simplifies the new and changing rules of conduct in today's global business environment.
MARY MITCHELL (Philadelphia, Pennsylvania) is President of Uncommon Courtesies, a firm specializing in teaching business people better communication and relationships through improved social skills. She writes a syndicated column called ""Ms. Demeanor"" for King features, is the Prodigy online modern manners expert, and is the author of The Idiot's Guide to Etiquette. JOHN CORR (Philadelphia, Pennsylvania) is a writer with the Philadelphia Inquirer.

290 pages, Paperback

First published May 1, 1998

About the author

Mary Mitchell has written nine books. Her column “Ms. Demeanor,” which originated in The Philadelphia Inquirer (where it ran twice weekly for ten years), was nationally syndicated by King Features.

The Seattle Times ran her column “Nice Matters” for several years. She currently writes a column on modern etiquette for Reuters, and she is frequently quoted in nationally circulated magazines as an etiquette authority. She is much in demand as a corporate trainer for matters relating to civility and professionalism.

Reviews

[Claudia · Rating 3 out of 5]

Practical and quite up to date

[Morgan · Rating 1 out of 5]

I had to read this for work. I'm not a feminist, but it said that women need to wear lipstick all the time and mascara or else they do not look professional! I felt like it had some good points, but I was so distracted by it's 50s-ish ideals of women in the workplace that I had trouble getting anything positive out of it. The whole point of making a good first impression seemed very self explanatory to me. Sad I wasted my time reading the whole thing. We didn't even talk about the book at the meeting we were supposed to have read it for. What a joke.

[Firat Fidan · Rating 3 out of 5]

Mostly known stuff not that that great but readable on your free time.