Managing Business Processes: BPR and Beyond

by Colin Armistead, Philip Rowland

Leaders in their field of expertise present a cross-disciplinary view of business process re-engineering (BPR), going beyond an information systems perspective to take into account strategic and operations management, human resources and accounting. They investigate the idea that BPR challenges the functional viewpoint of an enterprise, cutting across traditional structures to lead to radical improvements in performance. Uses case studies to support the research-based concepts.

Hardcover

First published November 7, 1996