Cisco Callmanager Fundamentals: A Cisco Avvid Solution

by John D. Alexander, Chris Pearce, Anne Smith

Exposes the inner workings of CallManager to help you maximize your Cisco IP Telephony solution Cisco CallManager Fundamentals provides examples and reference information about CallManager, the call processing component of the Cisco AVVID (Architecture for Voice, Video, and Integrated Data) IP Telephony solution. Cisco CallManager Fundamentals uses examples and architectural descriptions to explain how CallManager processes calls. This book details the inner workings of CallManager so that those responsible for designing and maintaining a Voice over IP (VoIP) solution from Cisco Systems can understand the role each component plays and how they interrelate. You'll learn detailed information about hardware and software components, call routing, media processing, system management and monitoring, and call detail records. The authors, all members of the CallManager group at Cisco Systems, also provide a list of features and Cisco solutions that integrate with CallManager. This book is the perfect resource to supplement your understanding of CallManager.

720 pages, Hardcover

First published July 31, 2001

About the author

John Alexander lives in Frisco, TX with his beautiful wife and Charlie Brown his Cavalier. During the last five years of his forty-four year career in the high tech industry John discovered his love for writing. He now spends full time pursuing that passion.

Reviews

[Troy · Rating 4 out of 5]

A great book if wanting to learn about voice over IP telphony and the Cisco Callmanager software suite. I learned an assload of stuff from this book, and, having no formal training on the Callmanager, I was able to manipulate a lot of data in the call manager, including building phone books and other things. Great book to learn about some of the concepts around VOIP telecommunications.