In Managing Business Transformation: A Practical Guide, Melanie Franklin will guide you through all the stages of change management. Using real-life examples, up-to-date information and clear diagrams, this practical handbook will equip you to be an agent of change, whatever your role. This book will enable you to: Understand change - how to define clear goals and quantify the benefits, Plan and prepare for change - how to create a change plan, communicate it and manage the impact of change, Implement change - how to build an effective change team and obtain the buy-in of your staff, Embed the change - how to return to the new 'business as usual'.
I am passionate about helping people cope with change at work. I am a globally recognised thought leader in change and transformation, driving the change profession forwards, encouraging practitioners to develop their skills. At the same time, I am at the forefront of building a broader capability for change for everyone affected by change at work. I passionately believe that an ability to cope with high volumes of continuous change reduces stress and improves working lives. To support my work, I continue to challenge my own thinking, advising on the strategy and structure for transformations for the private and public sector globally. I am a Chartered Management Consultant, Chief Examiner for the Neuroscience for Change and Agile Change qualifications at APMG International, founder of the Change Capability Community and originator of the annual global Change Capability survey.