To consistently produce high-quality software in today's competitive marketplace, managers must have reliable information, obtained through careful observation and measurement. How to Observe Software Systems is a comprehensive guide to the basic measurement activities every organization must perform to manage the software development process. Many management failures are caused by poor observation. First-Order Measurement tells how to observe properly with the aid of a four-step model to break the complex observation process into a series of smaller, simpler, steps. The book also defines the different levels of measurement, and describes the minimum set of activities in order to start a measurement program.
Gerald Marvin Weinberg (October 27, 1933 – August 7, 2018) was an American computer scientist, author and teacher of the psychology and anthropology of computer software development.