Bold Kindness: A Caring, More Compassionate Way to Lead

by Cathy Thorpe

How to Create an Engaged, Empowered, Self-Led Team Imagine a workplace where people can be themselves . Where there aren’t hierarchies or power dynamics. Where team members continuously find ways to better themselves and their work because it makes them feel excited and fulfilled. Where everyone supports each other without ego. This type of environment is not only possible; it’s the catalyst for a successful company. Nurse Next Door president and CEO Cathy Thorpe inspires leaders to radically change their people practices and organizational culture by leading with kindness. Her leadership and culture philosophy, Bold Kindness, is based on the principle that employees perform best when they feel respected, valued and empowered. People who have the autonomy to pursue their genuine desires are more likely to feel engaged and passionate about their work, helping to create lean businesses with less overhead and greater financial growth. Cathy’s innovative leadership approach has disrupted the home care industry and made Nurse Next Door one of the world's fastest-growing home care companies and a globally admired brand. Her learnings will challenge you to reflect on your own leadership and organization, reframe the traditional corporate mindset and accelerate your business by putting people first.

Genres: Nonfiction, Self Help

200 pages, Hardcover

Published January 1, 2024

Reviews

[🩶 April • A.M. Flynn • 🩶 · Rating 4 out of 5]

I won this on GR. Very good book! A great palette cleanser. Especially if that's all you read are horror or thrillers mostly. Lol

[Jasmin · Rating 5 out of 5]

I loved this book! The bright cover drew me in at the airport one day, and I nearly finished it on my flight. Such a nice and refreshing perspective of the importance of emotional intelligence and human connection in the work place.

[Audrey · Rating 3 out of 5]

I won this on Goodreads. It was different than I expected. It is basically a business model from nurses next door, talking about how they structure their business. Although I like and admire the overall concept and ideas, it didn't necessarily seem new.

[Louise Foerster · Rating 5 out of 5]

BOLD KINDNESS by Cathy Thorpe is the best kind of business/philosophy inspiration. It takes tremendous courage and determination to break the silences, make the first move toward an off-putting person whether they are on your team or someone you are attempting to serve. Through stories large and small, Thorpe demonstrates the difference that one small kindness can make in changing individuals with the giving and the receiving and then the ripples that flow from that moment of clear-headed, intelligent compassion. Leading and managing with kindness has transformed the home health care industry through Thorpe's respect for the individuals, the trust and the simple human kindness that blew up the paradigm of top down pressure and overwhelming demands on individuals to do more, do better, do it faster, and do it cheap while receiving high ratings for patient satisfaction. I had never heard of this particular home health care company before. Her book opened my eyes to what a new way of building and leading an organization can be--particularly important now that we need to change our way of getting the right things done right. On a side note, I would have been the change agent who dropped a copy of this book off on some key managers desks....I received a copy of this book and these opinions are my own, unbiased thoughts.

[Happygiraffe01 · Rating 4 out of 5]

growth mindset

I liked this book. I really did. However, in some business and industry this would not be good. The intentions are there: encouraging growth while nurturing a mentorship than a managing one. Or bringing up that allowing employees to come up with ideas for their own solutions to problems in guide them in the direction to the best one. All in good intention… but there are some schools of thought which might poke holes in this. Not having more organized control over production and expectation could lead to “mistakes” being made which could cost the company in production or even liability. Showing others to be sure to “wash their own dishes” is good, but it’s that simple, will be REALLY care? Being kind and fostering growth and opportunities to leave if they want is amazing, but wouldn’t it be bad business practice if they come in and learn how your program is run only to leave and duplicate everything you’ve worked hard on accomplishing for your company? A lot of these practices and ways of being open to change and being honest, encouraging mistakes and watching our ego-wonderful and bold and mostly kind. I agree with all of this and this book should be read by CEOs, directors, managers and supervisors where the REAL change will be talked about, seen and implemented.

[Dora Okeyo · Rating 5 out of 5]

It's my first time reading about NurseNextDoor and I absolutely love their approach to caregiving and the author's decision to share this book which provides tips and insights on how to engage, lead and connect with others-with bonus case studies and experiences of their own organization.
In three parts, they explore kindness at the workplace, to self and then as a culture- and I found this interesting because often we look into what it means to be kind to others in terms of what we get out of it-and very rarely build it as a culture into our workplaces and lives.
Thanks Netgalley for the eARC.

[JRock_Reads · Rating 4 out of 5]

This is a powerful and inspiring book that encourages readers to embrace a life filled with compassion, empathy, and generosity. With thought-provoking insights and practical advice, Thorpe guides us on a journey towards cultivating kindness as a way of positively impacting the world around us.
One of the standout qualities of "Bold Kindness" is the author's ability to convey the importance of stepping out of our comfort zones and taking actions to make a difference. The author illustrates how acts of kindness, both big and small, can create a ripple effect in our lives and others'.
The strength of this book lies in its ability to inspire and motivate readers. Thorpe's writing style is engaging and relatable, making complex concepts accessible to everyone. The suggestions and strategies provided throughout the book are practical and empowering enough for readers to implement kindness into their daily lives.
Thorpe offers insights into ways we can approach various situations with empathy and compassion. The message is delivered with warmth and sincerity. Thorpe's passion for kindness is evident throughout the book and serves as a reminder that kindness is not just a one-time act, but a way of living.

[Jessica · Rating 5 out of 5]

This book describes my leadership style more accurately than any other book I have read before. This just comes naturally for me and I agree and support everything in this book 100 percent. I have seen this work myself.

Thank you for selecting me to receive the kindle copy of this amazing book in the Goodreads giveaway!

[Angie · Rating 5 out of 5]

Accessible read and practical advice for leadership. Particularly resonated with the themes of setting a clear vision, creating REAL conversations and being bold in every facet from goal setting to creating relationships.

[Christina · Rating 4 out of 5]

Great Insights

Enjoyed this read! There were great insights and helpful things to think about related to leadership and how to generate foster more compassion. Will be putting some of the learnings into practice.

[Amy Chan · Rating 5 out of 5]

I found this book helpful as someone who runs teams and manages people, there were practical ways on how to create a leadership mindset based on abundance and care versus the traditional way that of ego, toxic hustle that's running rampant in today's company cultures.

[Ashlee Beal · Rating 3 out of 5]

I won this book in a Goodreads giveaway. The book is easy to read and would be especially appealing to readers looking for a gentle motivational boost at work and to inspire people to change the culture of their workplace.

[Taylor Morgan Banta · Rating 5 out of 5]

Really good helpful advice and a well thorough book to read.

[Janet · Rating 4 out of 5]

This was a Goodreads giveaway winner. This books has some very good tips.

[Laura · Rating 4 out of 5]

I won on goodreads and I found this to be standard advice on being compassionate in the work place. Basically a business model for Nurses next door. Lovely but nothing ground breaking or new

[Keno Catabay · Rating 3 out of 5]

maybe maybe maybe

[Sara · Rating 3 out of 5]

Great concept. Could have been summed up in half the pages. So redundant.