I recently read a book on creative industry management where one of the major points was that instead of focusing on problem prevention, management should focus on enabling employees to become problem solvers. I wanted to read Kirk Dando’s “Predictive Leadership” to see the argument behind the opposite approach—management should focus on problem predicting/preventing instead of problem solving. It definitely makes a ton of sense in a non-creative context.
This book is wonderfully thorough with detailed explanations and many real-life examples. It also covers a wide range. There’s chapters dedicated to each of the different levels of growing companies (start-up, hyper-growth and market leader) and the problems typically encountered at these levels. There’s also chapters on the twelve warning signs that a company’s current success is going to lead to problems sooner or later. The methods for predicting/preventing future problems (and solving current problems) seem like they’d be achievable and effective.
I’ve read several business books, and this one contains a lot of perspectives and advice that I haven’t seen before. For example, Dando points out that management often goes unknowingly soft with their expectations on employees after a while, when their expectations should remain high permanently. If you have an employee that you’re not thrilled with, but who doesn’t seem bad enough to warrant firing, Dando suggests asking yourself, “If this employee interviewed for this position today, would I hire them again?” When Dando asks his clients this, the answer is often “no,” which is very telling. If someone couldn’t get past the interview stage again, why keep them now?
Overall, this book is well written and I’d recommend it to any business owner or anyone in management.
Note: I received an advanced reading copy in exchange for an honest review.