Active Listening: Improve Your Ability to Listen and Lead

by Center for Creative Leadership (CCL), Michael H. Hoppe

Active listening is a person’s willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead.

Genres: Leadership, Nonfiction, Psychology, Personal Development, Self Help

32 pages, Paperback

First published October 1, 2006

Reviews

[Raghda]

thank

[David · Rating 5 out of 5]

Provides brief actionable lessons for leaders and managers to listen better. I highly recommend it for those who are in some kind of a leadership position and want to listen and connect better. I'm personally taking away some key pointers to act on.

[Glenn Needs · Rating 4 out of 5]

A good review of active listening skills!

[Jake · Rating 5 out of 5]

Quick read that gets straight to the heart of active listening. How to evaluate yourself, the process, understanding how to adapt, and improve in your weaker areas woth suggestions.

[Brittany · Rating 4 out of 5]

Very brief guide to becoming a better listener. I have a big problem listening to other people. The steps and information in this book will surely help me get on the right track. So I can have better conversations with everyone I come in contact with.

[Ibrahim Altamimi · Rating 4 out of 5]

دورة تدريبية مباشرة وفي الصميم استفدت منها لتطوير مهارات الاستماع العملي

[amandra · Rating 2 out of 5]

I get bored and read random things i might learn something

[Alex · Rating 3 out of 5]

concise introduction to the topic. also has pretty good list of suggestions for further reading