Robert Gehl's timely critique, Reverse Engineering Social Media , rigorously analyzes the ideas of social media and software engineers, using these ideas to find contradictions and fissures beneath the surfaces of glossy sites such as Facebook, Google, and Twitter.
Gehl adeptly uses a mix of software studies, science and technology studies, and political economy to reveal the histories and contexts of these social media sites. Looking backward at divisions of labor and the process of user labor, he provides case studies that illustrate how binary "Like" consumer choices hide surveillance systems that rely on users to build content for site owners who make money selling user data, and that promote a culture of anxiety and immediacy over depth.
Reverse Engineering Social Media also presents ways out of this paradox, illustrating how activists, academics, and users change social media for the better by building alternatives to the dominant social media sites.
Robert W. Gehl is an associate professor in the Department of Communication at the University of Utah. His research draws on science and technology studies, software studies and critical/cultural studies, and focuses on the intersections between technology, subjectivity and practice. His book, Reverse Engineering Social Media (Temple UP, 2014), explores the architecture and political economy of social media and is the winner of the Association of Internet Researchers Nancy Baym Book award. At Utah, he teaches courses in communication technology, software studies, new media theory and political economy of communication.