Making Human Capital Analytics Work: Measuring the ROI of Human Capital Processes and Outcomes

by Phillips, Patricia Pulliam Phillips

PROVE THE VALUE OF YOUR HR PROGRAM WITH HARD DATA While corporate leaders may well know the value of human capital, they don't always understand the extent to which the HR function contributes to the bottom line. So when times get tough and business budgets get cut, HR departments often take the first hit.

In this groundbreaking guide, the cofounders of ROI Institute, Jack Phillips and Patti Phillips, provide the tools and techniques you need to use analytics to show top decision makers the value of HR in your organization.

Focusing on three types of analytics--descriptive, predictive, and prescriptive--Making Human Capital Analytics Work shows how you can apply analytics by:

Developing relationships between variables
Predicting the success of HR programs
Determining the cost of intangibles that are otherwise diffi cult to value
Showing the business value of particular HR programs
Calculating and forecasting the ROI of various HR projects and programs
Much more than a guide to using data collection and analysis, Making Human Capital Analytics Work is a template for spearheading large-scale change in your organization by dramatically influencing your department's overall image within the organization.

The authors take you step-by-step through the processes of using hard data to drive decisions and demonstrate the tangible value of HR.

You know that your department is more than administrative and transactional--that it's an integral player in your company's strategy. Apply the lessons in Making Human Capital Analytics Work and ensure that all other stakeholders know too.

320 pages, Hardcover

First published May 16, 2014

About the author

About the Author
The author was born and raised in Hope Arkansas. He ventured far and wide in the US and other parts of the globe. He is still rooted in the southern soil and still influenced by the ever working, ever worshoping adults of his youth --the heroes, the unbroken spirits of this book.

Reviews

[Willis · Rating 3 out of 5]

This was a hard book for me to get through in spite of the valuable information there. It is written in a very straightforward , manner and reads like a set of step by step instructions. It gets into the weeds and details of how to run projects, which makes it more appropriate for a project manager than a business executive. I think it is the kind of book that I would go back to as a reference, depending on the stage of a project that I was working on, so it is not as easy to read it from cover to cover.

[Brenna · Rating 3 out of 5]

A requirement for any executive about metrics that really matter. Highly recommended as well for anyone with an interest in business, in general. The measurement and methodology sections are pretty elementary if you're looking for something more comprehensive though. Also not written scientifically and does not contain storytelling but that's okay for the intended audience.