OS X Support Essentials 10.9: Supporting and Troubleshooting OS X Mavericks

by Kevin M. White, Gordon Davisson

This is the official curriculum of the Apple Mavericks 101: OS X Support Essentials 10.9 course and preparation for Apple Certified Support Professional (ACSP) 10.9 certification– as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize OS X Mavericks. This guide provides comprehensive coverage of Mavericks and is part of the Apple Pro Training series–the only Apple-certified books on the market. Designed for support technicians, help desk specialists, and ardent Mac users, this guide takes you deep inside the Mavericks operating system. Readers will find in-depth, step-bystep instruction on everything from installing and configuring Mavericks to managing networks and system administration.Whether you run a computer lab or an IT department, you’ll learn to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more–all on your way to preparing for the industry-standard ACSP certification.

917 pages, Paperback

First published December 10, 2013

Reviews

[Larry Barrows · Rating 4 out of 5]

A useful and necessary tool for my industry and this book covers all the essentials as advertised. Mavericks is now the last of the "old" Jobs-era like Mac OS X versions and is one for the record books in that it was finally "free". White does a great repeat performance with this comprehensive study guide.

[Stephen Chiu · Rating 5 out of 5]

I passed the test, so that makes this good, right?