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Complete Business Etiquette Handbook
Covers introductions, coping with difficult personalities, breaking bad news, telephone manners, letters, and international customs
382 pages, Hardcover
First published November 28, 1994
18 people want to read
About the author
Barbara Pachter
28 books9 followersBarbara Pachter is president of Pachter & Associates. She is an internationally renowned business etiquette and communications speaker and coach who has delivered more than 2,100 seminars throughout the world.
Pachter’s client list boasts many notable organizations, including Bayer, Campbell Soup, Cleveland Clinic, Moody’s, Novartis, Pfizer, and Wawa.
“The Essentials of Business Etiquette: How to Greet, Eat, and Tweet your Way to Success” (McGraw-Hill, 2013) is her 10th book.
She is also the author of "The Power of Positive Confrontation," second edition to be released June 2014, "New Rules@Work," and "When the Little Count...And They Always Count."
Pachter’s client list boasts many notable organizations, including Bayer, Campbell Soup, Cleveland Clinic, Moody’s, Novartis, Pfizer, and Wawa.
“The Essentials of Business Etiquette: How to Greet, Eat, and Tweet your Way to Success” (McGraw-Hill, 2013) is her 10th book.
She is also the author of "The Power of Positive Confrontation," second edition to be released June 2014, "New Rules@Work," and "When the Little Count...And They Always Count."
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