Lessons From the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life

by Dennis Snow

What can you learn from a mouse? When that mouse has been delighting and entertaining hundreds of millions of people for decades - it turns out there is plenty to learn. Dennis Snow's Lessons From the Mouse provides ten no-nonsense, practical principles that anyone, anywhere can apply. He entertains while he educates with chapters like 'What Time is the 3:00 Parade?' Is Not a Stupid Question.The mouse is very candid here - no Disney pixie dust blinds the reader. Backstage snafus, onstage errors, and occasional chaos emerge in all their drama, humor, or irony. At its heart, though, Lessons From the Mouse presents ten lessons that guide readers in applying excellence in their own organizations, careers, and lives. Whether being used as a tool for increased organizational effectiveness or a pocket guide for the college grad or new entrepreneur, Lessons From the Mouse offers timeless, straightforward advice.

Genres: Personal Development

160 pages, Kindle Edition

First published August 1, 2008

Reviews

[Tori Dudley · Rating 5 out of 5]

It doesn't matter what company or career you might be in, whether you're a 16 employee at your first job or about to retire, anyone can apply these lessons to their career and their life! I enjoyed reading Dennis Snow's book and it has some very valuable lessons! I'd recommend it to anyone!!

[Haven Noel · Rating 3 out of 5]

Read for work - I liked his thoughts on keeping backstage backstage!

[Amanda · Rating 5 out of 5]

I was motivated to read this book after watching a seminar at work on customer service that the author facilitated. I agree with the principles set forth in this book and hope to bring them to my workplace. Plus the book was a quick, easy, and fun read!

[Charles Roberts · Rating 4 out of 5]

Great primer on the best practices in customer service.