Organizations struggle to capture tacit knowledge. Workers struggle to find answers and information across organizational databases and boundaries and silos. New comfort with social sharing, combined with the proliferation of new social tools, offer easy, useful means of sharing not just what we do but how we get things done. For the organization this supports productivity, improves performance, encourages reflective practice, speeds communication, and helps to surface challenges, bottlenecks, and that elusive tacit knowledge. For the worker it illuminates strengths, talents, struggles, and the reality of how days are spent. For the coworker or colleague it solves a problem, saves time, or builds on existing knowledge. And for management it helps to capture who does what, and how, and otherwise makes visible so much of what is presently opaque. What does showing work mean? It is an image, video, blog post, or use of another tool, or just talking to describe how you solved a problem, show how you fixed the machine, tell how you achieved the workaround, explain how you overcame objections to close the deal, drew the solution to the workflow problem, or photographed the steps you took as you learned to complete a new task. Some of the most effective examples of showing work offer someone explaining how/why they failed, and how they fixed it. Show Your Work offers dozens of examples of individuals and groups showing their work to the benefit of their organizations, their industries, and themselves. Show Your Work offers dozens of real examples of showing work, supported with tips for how to help it happen, how leaders can lead by showing their own work, and how L&D can extend its reach by showing its own work and helping others show theirs.
Jane Bozarth, M.Ed., is North Carolina's self-appointed "E-Learning Goddess". While her specialty is in finding ways to cut the high costs of e-learning, Jane is also a popular classroom instructor and motivational speaker. Recent work travels have taken her to Ireland, Canada, and Australia. She enjoys business writing; her book reviews appear monthly in Training Magazine. She has additionally published feature articles in Training, Journal of Educational Technology and Society, Law Enforcement Trainer Magazine, and Creative Training Techniques Newsletter.
Эту книгу читать лучше не цифровую, а бумажную. Общий смысл, когда вы рассказываете своему колеге о своей работе, это хорошо и вам, повышаете ораторские способности и показываете логику своего мышления, но и для слушающего, так как вы могли что то упустить. И компания радуетсячто у нее вырастают такие умненькие сотрудники)
Отмазки: "Нечего мне там показывать" "Загрузка на проэкте и просто нет времени" "Та кому это интересно?" "А если скажут что фуфло? Страшно!"
I was totally jazzed about Jane Bozarth's ASTD presentation called "Show your work" that the first thing I did when I got home was read her book called, surprisingly, Show Your Work*. This book mirrored the presentation quite well, yet it provided much more detail. The book is peppered with lots of examples of how to show your work in support of transparency in the workplace. Read more
This is a great work and I need to spend some time writing a more detailed note here. Many great ideas backed with descriptions and example with many examples with links. I will add more detail in the future. Send a copy to your favorite C level person.