Two things I loved about this book - the focus on organisational health, and more broadly that there’s no substitute for discipline.
Favourite quote: “clarity provides power like nothing else can”.
When people have clarity, in their roles, strategy, mission, objectives, rewards, it’s the ultimate tool in empowerment and productivity.
Some great lessons in leadership told through one consistent narrative, easy to become invested in the characters in the story (who are very relatable in a business setting).
Other key takeouts for me:
- if leadership meetings are boring, you’re not doing them right. Disagreements and debate are part and parcel of a good system, that leads to better outcomes. The challenge is ensuring it’s all directed at the business issues that matter (and not get caught up in politics or personality traits). This can be accomplished by building trust.
- get clear as an organisation and as a leadership team on ‘what’ to communicate, then over communicate it / reinforce in simple, multi-channel ways to hit home and rally the team.
- communication is crucial, but DO NOT fall into the trap of plastering polished ‘slogans’ around, as these can be easily interpreted as temporary/fleeting/superficial. Focus on embedding through consistent reinforcement, cascading and alignment of information.
The four disciplines are simple, but the book brings to life ways to put into practice, and how to know when you have succeeded.