Review:
Timeless wisdom. A very good read.
Extracts-
Does a College education pay? You bet it pays. Anything that trains a boy to think and to think quick pays; anything that teaches a boy to get the answer before the other fellow gets through biting the pencil, pays.
It isn’t so much knowing a whole lot, as knowing a little and how to use it that counts.
I can’t hand out any ready-made success to you. It would do you no good, and it would do the house harm. There is plenty of room at the top here, but there is no elevator in the building. Starting, as you do, with a good education, you should be able to climb quicker than the fellow who hasn’t got it; but there’s going to be a time when you begin at the factory when you won’t be able to lick stamps so fast as the other boys at the desk. Yet the man who hasn’t licked stamps isn’t fit to write letters. Naturally, that is the time when knowing whether the pie comes before the ice-cream, and how to run an automobile isn’t going to be of any real use to you.
If your ambition runs to hunching up all week over a desk, to earn eight dollars to blow on a few rounds of drinks for the boys on Saturday night, there is no objection to your gratifying it; for I will know that the Lord didn’t intend you to be your own boss.
I’ve always made it a rule to buy brains, and I’ve learned now that the better trained they are the faster they find reasons for getting their salaries raised. The fellow who hasn’t had the training may be just as smart, but he’s apt to paw the air when he’s reaching for ideas.
It’s not what a man does during working-hours, but after them, that breaks down his health. A fellow and his business should be bosom friends in the office and sworn enemies out of it. A clear mind is one that is swept clean of business at six o’clock every night and isn’t opened up for it again until after the shutters are taken down next morning.
You will always find it a safe rule to take a thing just as quick as it is offered— especially a job. It is never easy to get one except when you don’t want it; but when you have to get work, and go after it with a gun, you’ll find it as shy as an old crow that every farmer in the county has had a shot at.
There is one excuse for every mistake a man can make, but only one. When a fellow makes the same mistake twice he’s got to throw up both hands and own up to carelessness or cussedness.
A business man’s conversation should be regulated by fewer and simpler rules than any other function of the human animal. They are:
- Have something to say.
- Say it.
- Stop talking.
You’ve got to preach short sermons to catch sinners; and deacons won’t believe they need long ones themselves. Give fools the first and women the last word. The meat’s always in the middle of the sandwich. Of course, a little butter on either side of it doesn’t do any harm if it’s intended for a man who likes butter.
A man’s got to keep company a long time, and come early and stay late and sit close, before he can get a girl or a job worth having. There’s nothing comes without calling in this world, and after you’ve called you’ve generally got to go and fetch it yourself.
Boys are constantly writing me for advice about how to succeed, and when I send them my receipt they say that I am dealing out commonplace generalities. Of course I am, but that’s what the receipt calls for, and if a boy will take these commonplace generalities and knead them into his job, the mixture’ll be cake.
Criticism can properly come only from above, and whenever you discover that your boss is no good you may rest easy that the man who pays his salary shares your secret. Remember that when you’re in the right you can afford to keep your temper, and that when you’re in the wrong you can’t afford to lose it.
- He reckoned that the only really safe way to approach a mule was to drop on it from a balloon.
- For he’s one of those men that never show any real enthusiasm except when they’re cussing.
Loyalty- It is the one commodity that hasn’t any market value, and it’s the one that you can’t pay too much for.You can trust any number of men with your money, but mighty few with your reputation.
Superiority makes every man feel its equal. It is courtesy without condescension; affability without familiarity; self-sufficiency without selfishness; simplicity without snide.
I have always found that, whenever I thought a heap of anything I owned, there was nothing like getting the other fellow’s views
expressed in figures; and the other fellow is usually a pessimist when he’s buying.
The only way to show a fellow that he’s chosen the wrong business is to let him try it. If it really is the wrong thing you won’t have to argue with him to quit,
The easiest way in the world to make enemies is to hire friends.
While a man doesn’t see much of a girl’s family when he’s courting, he’s apt to see a good deal of it when he’s housekeeping; and while he doesn’t marry his wife’s father, there’s nothing in the marriage vow to prevent the old man from borrowing money of him,
Never marry a poor girl who’s been raised like a rich one. She’s simply traded the virtues of the poor for the vices of the rich without going long on their good points. To marry for money or to marry without money is a crime. There’s no real objection to marrying a woman with a fortune, but there is to marrying a fortune with a woman
You can trust a woman’s taste on everything except men; and it’s mighty lucky that she slips up there or we’d pretty nigh all be bachelors. I might add that you can’t trust a man’s taste on women, either, and that’s pretty lucky, too, because there are a good many old maids in the world as it is.
Marrying the wrong girl is the one mistake that you’ve got to live with all your life.
There’s nothing in the world sicker-looking than the grin of the man who’s trying to join in heartily when the laugh’s on him, and to pretend that he likes it.
A real salesman is one-part talk and nine-parts judgment; and he uses the nine-parts of judgment to tell when to use the one-part of talk. Real buyers ain’t interested in much besides your goods and your prices. Never run down your competitor’s brand to them, and never let them run down yours. Don’t get on your knees for business, but don’t hold your nose so high in the air that an order can travel under it without your seeing it. You’ll meet a good many people on the road that you won’t like, but the house needs their business.
That is why when a fellow comes to me for advice about moving to a new country, where there are more opportunities, I advise him—if he is built right—to go to an old city where there is more money.
It looks to me as if you were trying only half as hard as you could, and in trying it’s the second half that brings results.
The man who invests in more knowledge of the business than he has to have in order to hold his job has capital with which to buy a mortgage on a better one. It has been my experience that when a fellow has that half knowledge he finds it’s the other half which would really come in handy. So, when a man’s in the selling end of the business what he really needs to know is the manufacturing end; and when he’s in the factory he can’t know too much about the trade.
A man who knows his own business thoroughly will find an opportunity sooner or later of reaching the most hardened cuss of a buyer on his route and of getting a share of his. I want to caution you right here against learning all there is to know about pork packing too quick. Business is a good deal like a nigger’s wool—it doesn’t look very deep, but there are a heap of kinks and curves in it. The great trouble with most young fellows is that they think they have learned all they need to know and have given the audience its money’s worth when they can keep the glass balls going, and so they balk at the kerosene lamps and the rest of the implements of light housekeeping. But there’s no real limit to the amount of extras a fellow with the right stuff in him will take
on without losing his grin.
There’s nothing that tells the truth to a woman like a mirror, or that lies harder to a man.
Poverty never spoils a good man, but prosperity often does. It’s easy to stand hard times, because that’s the only thing you can do, but in good times the fool-killer has to do night work.
Tact is the knack of keeping quiet at the right time; of being so agreeable yourself that no one can be disagreeable to you; of making inferiority feel like equality. A tactful man can pull the stinger from a bee without getting stung.
Where you feel a man is not square you will be armed to meet him, but never on his own ground. Make him be honest with you if you can, but don’t let him make you dishonest with him.
When you make a mistake, don’t make the second one—keeping it to yourself. Own up. The time to sort out rotten eggs is at the nest. The deeper you hide them in the case the longer they stay in circulation, and the worse impression they make when they finally come to the breakfast-table. And one lie breeds enough distrust to choke out the prettiest crop of confidence that a fellow ever cultivated.
When business is good, that is the time to force it, because it will come easy; and when it is bad, that is the time to force it, too, because we will need the orders.
If you look as if you had slept in your clothes, most men will jump to the conclusion that you have, and you will never get to know them well enough to explain that your head is so full of noble thoughts that you haven’t time to bother with the dandruff on your shoulders. Appearances are deceitful, I know, but so long as they are, there’s nothing like having them deceive for us instead of against us.
Two-thirds of success is making people think you are all right. So you have to be governed by general rules, even though you may be an exception.
A man can’t do what he pleases in this world, because the higher he climbs the plainer people can see him.
There are two unpardonable sins in this world—success and failure. Those who succeed can’t forgive a fellow for being a failure, and those who fail can’t forgive him for being a success. If you do succeed, though, you will be too busy to bother very much about what the failures think.
Of course, when a fellow gets to the point where he is something in particular, he doesn’t have to care because he doesn’t look like anything special; but while a young fellow isn’t anything in particular, it is a mighty valuable asset if he looks like something special.
A man doesn’t snap up a horse just because he looks all right. As a usual thing that only makes him wonder what really is the matter that the other fellow wants to sell. So he leads the nag out into the middle of a ten-acre lot, where the light will strike him good and strong, and examines every hair of his hide, as if he expected to find it near-seal, or some other base imitation; and he squints under each hoof for the grand hailing sign of distress; and he peeks down his throat for dark secrets. If the horse passes this degree the buyer drives him twenty or thirty miles, expecting him to turn out a roarer, or to find that he balks, or shies, or goes lame, or develops some other horse nonsense. If after all that there are no bad symptoms, he offers fifty less than the price asked, on general principles, and for fear he has missed something. Take men and horses, by and large, and they run pretty much the same. There’s nothing like trying a man in harness a while before you bind yourself to travel very far with him.
The duties of the position to do your work so well that the manager can’t run the department without you, and that you can run
the department without the manager.
A clerk has just one boss to answer to—the manager. But the manager has just as many bosses as he has clerks under him. He can make rules, but he’s the only man who can’t afford to break them now and then. A fellow is a boss simply because he’s a better man than those under him, and there’s a heap of responsibility in being better than the next fellow. Setting a good example is just a small part of a manager’s duties. It’s not enough to settle yourself firm on the box seat—you must have every man under you hitched up right and well in hand. You can’t work individuals by general rules. Every man is a special case and needs a special pill.
Consider carefully before you say a hard word to a man, but never let a chance to say a good one go by. Praise judiciously bestowed is money invested. Be slow to hire and quick to fire. The time to discover incompatibility of temper and curl-papers is before the marriage ceremony. But when you find that you’ve hired the wrong man, you can’t get rid of him too quick.
Never threaten, because a threat is a promise to pay that it isn’t always convenient to meet, but if you don’t make it good it hurts your credit. Save a threat till you’re ready to act, and then you won’t need it. In all your dealings, remember that to-day is your opportunity; to-morrow some other fellow’s.
Keep close to your men. A competent boss can move among his men without having to draw an imaginary line between them,
because they will see the real one if it exists.
When you’re through sizing up the other fellow, it’s a good thing to step back from yourself and see how you look. Then add fifty per cent. to your estimate of your neighbor for virtues that you can’t see, and deduct fifty per cent. from yourself for faults that you’ve missed in your inventory, and you’ll have a pretty accurate result.
There’s still plenty of room at the top, but there isn’t much anywhere else.
It won’t do to say that it’s not in our line, because anything which carries a profit on four legs is in our line.
The way to think of a thing in business is to think of it first, and the way to get a share of the trade is to go for all of it.
In handling men, your own feelings are the only ones that are of no importance. I don’t mean by this that you want to sacrifice your self-respect, but you must keep in mind that the bigger the position the broader the man must be to fill it.
A man’s as good as he makes himself, but no man’s any good because his grandfather was.
A man who does big things is too busy to talk about them. When the jaws really need exercise, chew gum.
It’s been my experience that pride is usually a spur to the strong and a drag on the weak. It drives the strong man along and holds the weak one back.
I learned right there how to be humble, which is a heap more important than knowing how to be proud. There are mighty few men that need any lessons in that.
There are two things you never want to pay any attention to—abuse and flattery. The first can’t harm you and the second can’t help you. Some men are like yellow dogs—when you’re coming toward them they’ll jump up and try to lick your hands; and when you’re walking away from them they’ll sneak up behind and snap at your heels.
I’ve put a good deal more than work into my business, and I’ve drawn a good deal more than money out of it; but the only thing I’ve ever put into it which didn’t draw dividends in fun or dollars was worry.Worrying is the one game in which, if you guess right, you don’t get any satisfaction out of your smartness. A busy man has no time to bother with it.
The time to do your worrying is when a thing is all over, and that the way to do it is to leave it to the neighbors.
Money ought never to be the consideration in marriage, but it always ought to be a consideration. When a boy and a girl don’t think enough about money before the ceremony, they’re going to have to think altogether too much about it after;
I want to say right here that there’s only one thing more aggravating in this world than a woman who gets noisy when she’s mad, and that’s one who gets quiet.A violent woman drives a fellow to drink, but a nagging one drives him crazy.
With most people happiness is something that is always just a day off. But I have made it a rule never to put off being happy till to-morrow. Don’t accept notes for happiness, because you’ll find that when they’re due they’re never paid, but just renewed for another thirty days. When they’ve got a weak case they add their sex to it and win, and that when they’ve got a strong case they subtract their sex from it and deal with you harder than a man. They’re simply bound to win either way, and I don’t like to play a
game where I haven’t any show.
A married man is worth more salary than a single one, because his wife makes him worth more. He’s apt to go to bed a little sooner and to get up a little earlier; to go a little steadier and to work a little harder than the fellow who’s got to amuse a different girl every night, and can’t stay at home to do it.