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The eProcess Edge: Creating Customer Value & Business in the Internet Era

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Focusing on teaching IT leaders how to implement hyper-efficient business processes in the e-commerce market, this practical handbook offers helpful advice on how to to develop efficient systems, enhance automation, reduce costs, and create ways to enhance one's competiveness in the e-commerce market. Original. (Beginner)

300 pages, Hardcover

First published June 16, 2000

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About the author

Peter Keen

20 books

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