1 On the Way to a Knowledge Society.- 2 Knowledge in Organisations.- 3 Organisational Forms to Leverage Knowledge.- 4 Knowledge is Human.- 5 Strategies for Managing Knowledge.- 6 Context Specific Knowledge Management Strategies.- 7 How Can Information and Communication Technology Support Knowledge Work.- 8 Measuring and Safeguarding Knowledge.- 9 How to Put Knowledge Management into Practice.
The book contained a number of techniques and methods I will consider using for management, which makes the book a worthwhile read, but it wasn't as exciting or revolutionary as I had hoped. I guess a lot of the ideas are just common sense.