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Master the Matrix: 7 Essentials for Getting Things Done in Complex Organizations
You're in a matrix, whether you realize it or not. The test: Do you have multiple bosses? Do you depend on a variety of resources throughout the organization to get your tasks done, and do these resources report into other people or teams? If you answered ''yes'' to either, you're in a matrix role.
Matrix roles are everywhere. The field customer contact person who writes contracts, negotiates delivery and troubleshoots product issues is in a matrix role. So is the product manager simultaneously accountable for numbers in her country, region and business unit despite the fact they are in conflict, or the HR person who reports both to a globalized function and the head of the business they support.
Master the Matrix: 7 Essentials for Getting Things Done in Complex Organizations is based on the experiences and ideas of over 100 matrix practitioners, combined into seven matrix essentials: Start with Partnerships, Get Goals Aligned, Clarify Roles, Get Decisions Made, Flex Your Influence Muscle, Communicate without Assumption and Make Meetings Matter. These seven essentials can push you past matrix management and toward matrix mastery.
From the book's Foreword Author, Harry M. Jansen Kraemer Jr. (Professor, Northwestern University's Kellogg School of Management, Former CEO, Baxter International and Author, From Values to Action):
"What Susan does in this book is provide you with the tools to make the matrix work--from how to build partnerships that ease goal alignment, role clarity and decision-making to the key skills of influence, communication and meeting facilitation that enable you to gain traction and accomplish things in a matrix role. And getting things done is really what it's all about. At the end of the day--have you made a difference? Have you moved the organization forward? Do you feel a sense of pride and accomplishment in your work?"
Matrix roles are everywhere. The field customer contact person who writes contracts, negotiates delivery and troubleshoots product issues is in a matrix role. So is the product manager simultaneously accountable for numbers in her country, region and business unit despite the fact they are in conflict, or the HR person who reports both to a globalized function and the head of the business they support.
Master the Matrix: 7 Essentials for Getting Things Done in Complex Organizations is based on the experiences and ideas of over 100 matrix practitioners, combined into seven matrix essentials: Start with Partnerships, Get Goals Aligned, Clarify Roles, Get Decisions Made, Flex Your Influence Muscle, Communicate without Assumption and Make Meetings Matter. These seven essentials can push you past matrix management and toward matrix mastery.
From the book's Foreword Author, Harry M. Jansen Kraemer Jr. (Professor, Northwestern University's Kellogg School of Management, Former CEO, Baxter International and Author, From Values to Action):
"What Susan does in this book is provide you with the tools to make the matrix work--from how to build partnerships that ease goal alignment, role clarity and decision-making to the key skills of influence, communication and meeting facilitation that enable you to gain traction and accomplish things in a matrix role. And getting things done is really what it's all about. At the end of the day--have you made a difference? Have you moved the organization forward? Do you feel a sense of pride and accomplishment in your work?"
215 pages, Kindle Edition
First published January 16, 2012
55 people are currently reading
30 people want to read
About the author
Susan Z. Finerty
5 books2 followersSusan Finerty is the author of, "Master the Matrix: 7 Essential for Getting Things Done in Complex Organizations," winner of a 2018 Notable Indie, "Cross-Functional Influence: Getting Things Done Across the Organization," and the "Cross-Functional Influence Playbook."
She is the President of Finerty Consulting, a consultancy founded in 2004.
She and her team focus on helping individuals and organizations navigate the organization--whether it is defined as matrix management (which focuses on partnerships, goal alignment, role clarity, decision-making, influence, communication and meetings) or cross-functional influence and collaboration (which looks at how you influence without authority across teams and across the organization). Their products include keynote addresses, workshops, simulations, webinars, online assessments and e-learning.
She is the President of Finerty Consulting, a consultancy founded in 2004.
She and her team focus on helping individuals and organizations navigate the organization--whether it is defined as matrix management (which focuses on partnerships, goal alignment, role clarity, decision-making, influence, communication and meetings) or cross-functional influence and collaboration (which looks at how you influence without authority across teams and across the organization). Their products include keynote addresses, workshops, simulations, webinars, online assessments and e-learning.
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