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The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business

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The best thinking and actions in the fast-moving arena of collaboration and knowledge management The New Edge in Knowledge captures the most practical and innovative practices to ensure organizations have the knowledge they need in the future and, more importantly, the ability to connect the dots and use knowledge to succeed today.

Build or retrofit your organization for new ways of working and collaboration by using knowledge management Adapt to today's most popular ways to collaborate such as social networking Overcome organization silos, knowledge hoarding and "not invented here" resistance Take advantage of emerging technologies and mobile devices to build networks and share knowledge Identify what can be learned from Facebook, Twitter, Google and Amazon to make firms and people smarter, stronger and faster Straightforward and easy-to-follow, this is the resource you'll turn to again and again to get-and stay-in the know. Plus, the book is filled with real-world examples – the case studies and snapshots of how best practice companies are achieving success with knowledge management.

258 pages, Kindle Edition

First published January 31, 2011

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114 people want to read

About the author

Carla O'dell

6 books2 followers

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Displaying 1 - 12 of 12 reviews
Profile Image for Prahalathan KK.
91 reviews6 followers
March 25, 2025
This book is on Organisational Knowledge Management. This book is primarily written for very large organisations with significant budgets. Read this only if you can want inspiration for starting or improving an Organisational Knowledge Management programme
Profile Image for Henri Hämäläinen.
110 reviews9 followers
September 3, 2012
I read The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business. This was a book I purchased to understand knowledge management possibilities in our client companies. So it was purely out of professional interest about the subject.

After reading the book, knowledge management feels more of a bureaucratic nonsense than it did before the book. It introduced knowledge management to require lot of efforts and big organization to get it working. I just have to disagree with that.

Big part of the book was explaining the obvious of knowledge management. There wasn't really anything innovative presented for knowledge management, tools and processes were common and common sense.

Examples presented in the book was from big companies, I don't consider really leading edge of any sort. Those were big successful companies, which I believe have all the methodologies of the world in use and succeed despite those. I didn't find any actual proof, that knowledge management would have really made these companies special.

I do believe knowledge management and learning organizations are important. I disagree the bureaucratic, comprehensive programs build to increase knowledge sharing. Knowledge sharing comes from open atmosphere and good enough tools for it.

As a final touch, style of the book couldn't be considered as exhilarating or inspiring. It could have easily been 50 pages shorter than it was. I can't really recommend it to anyone. There must be better books for knowledge management.

This review was also posted on my blog - here
Profile Image for Robert Bogue.
Author 20 books20 followers
November 24, 2021
Knowledge management isn’t new. With more than two decades of history there have been knowledge management programs running with varying levels of success – and failure. The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business aims to distill some of the best practices in knowledge management. The authors have years of experience in the knowledge management space and dozens of stories to share. There are encouraging stories and useful frameworks for ensuring that your knowledge management project is successful – and a few surprises.

Click here to read the full review
Profile Image for Tim Gannon.
211 reviews
January 22, 2013
It deals with the field of knowledge management - methods for finding the critical knowledge in your business - how to access it and not lose it (e.g., attrition, retirement, company structure) - reviews different approaches to obtaining your company's critical knowledge and letting it flow to the employees that need it - utilizing teaching moments that don't remove the employee from the workflow and that lead to improved productivity and quicker time to problem solution - finding solutions for how to give an employee the knowledge they need when they need it in the amount that they need - various technologies are also suggested to enhance this capability. Quite a fascinating subject.
Profile Image for Ozzie Gooen.
77 reviews81 followers
December 23, 2013
I read this book on Audible, which meant that the bullet point lists and obviously the charts were much less effective.

I'm quite new to Knowledge Management but this information wasn't very new to me. All of it seemed quite obvious for what the name sounds like.

While it's interesting to understand what companies use, it's a bit difficult to get a really thorough understanding from this book which comes at them from a 10,000-foot level. It makes a good case that it's important to keep learning internal to an organization, to be there exactly when people need it. It gives very brief overviews of different KM systems.

Profile Image for Jeffrey Keefer.
12 reviews10 followers
January 14, 2016
Really useful for initial work to develop the foundation for an organizational knowledge management strategy, something I am doing at this time for my work. I wish it would have helped to outline it more, though it made a number of references to other materials that would have been more beneficial had they been included in this text.
Profile Image for Amy.
48 reviews15 followers
December 26, 2013
Read bits and pieces for work as needed.
Profile Image for Charlotte.
579 reviews
March 21, 2014
I enjoyed this book, seriously, I did. Admittedly a prof dev book, but a quick read and decent into to basic KM principles.
Displaying 1 - 12 of 12 reviews

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