Service That Sells!: The Art of Profitable Hospitality

by Jim Sullivan, Jim Sullivan

Maximize your service and sales success and change the financial future of your operation with Service That Sells!, one of the best-selling books in foodservice history. This must-have restaurant management book will show you how repeat business through increased guest loyalty and positive word-of-mouth advertising.Deliver better service by focusing on the 12 points in the Cycle of Service.Increase check averages and profits by turning order-takers into salespeople.Create successful and profitable marketing programs.Improve staff morale through higher earnings, rewards programs and teamwork incentivesThe tips, tricks and techniques in Service That Sells! have maximized the service and sales potential of restaurant operations ranging from quick service to full service, business and industry to family dining for decades.Search Amazon.com for PENCOM PRESS to see our other products and titles.

227 pages, Kindle Edition

First published June 1, 1991

Reviews

[Abdurauf · Rating 1 out of 5]

I can.t find how read this book

[Michelle · Rating 4 out of 5]

Interesting reading for anyone in customer service.