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The Public Administrator's Guide to ChatGPT

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Artificial intelligence is reshaping organizations across sectors through human-machine collaboration. For public administrators, AI tools like ChatGPT have immense potential to enhance operations, decision-making, and service delivery. However, guidance is needed to skillfully integrate AI into public-sector contexts.

In The Public Administrator’s Guide to ChatGPT, Dr. Dylan Hayden draws on his extensive public service career to provide a strategic playbook for harnessing the power of AI. With lucid explanations and real-world examples, this handbook prepares leaders to pioneer AI as a force for good governance.

This guide unravels the AI landscape, with a focus on maximizing ChatGPT’s value for public servants. Dr. Hayden shares approaches for effective prompt engineering to direct ChatGPT efficiently. Readers will learn strategies to boost policy research, streamline communications, optimize workflows, and automate repetitive tasks.

With ethical considerations at the forefront, the book charts a thoughtful course for AI adoption. Dr. Hayden stresses transparent and equitable implementation to earn public trust. Through human oversight and mitigating algorithmic biases, he believes AI can enhance objectivity in public administration.

From federal agencies to local nonprofits, The Public Administrator’s Guide to ChatGPT empowers organizations to meet evolving needs through AI collaboration. Pragmatic use cases showcase AI applications across public entities, saving time for employees while providing more responsive, customized services.

Leaders will gain the confidence and skills needed to spearhead AI integration in their workplaces. Regardless of technical background, readers can grasp the possibilities of AI and prepare their institutions for the future. With ethical considerations guiding responsible innovation, administrators can accelerate progress through human-AI symbiosis.

The Public Administrator’s Guide to ChatGPT equips professionals to lead the responsible AI revolution in the public sector. Administrators will drive change while upholding their duty to equitably serve all citizens, shaping a more capable, creative model of governance and problem-solving.

112 pages, Kindle Edition

Published July 27, 2023

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About the author

Dylan Hayden

2 books

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Displaying 1 - 3 of 3 reviews
Profile Image for Robert Hiett.
5 reviews
August 3, 2024
A very helpful resource

Dylan wrote a masterful walkthrough in this book. He pays close attention to detail on many of the fine points that people need to know in order to understand chat GPT, it's prompt structures, and some very good use cases on how these prompts can be applied to create the best results. Please let me know when you update this book or write supplemental ones!
Profile Image for Melanie McDonough.
2 reviews2 followers
July 5, 2024
A good starting point

This is a good starting point for public sector administrators who are just getting started with AI in their organization. It is also a good reminder for those who have already embarked on their journey and need to refocus or resurface from the AI tsunami.
Profile Image for Amber.
2,299 reviews
March 27, 2025
Handy short guide to using ChatGPT in the public sector. It's a decent intro for those who have not used AI in the past and can be a tool to help them give it a try.
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